Rabais de 20% Code: "RABAIS20" ✦ Remises Volume ✦ Livraison Gratuite ✦ Traitement Rapide

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Politique de remboursement

 

We do not accept returns or exchanges unless the wrong products are shipped. All sales are final. Thank you for your understanding.

Wrong product(s) shipped

We offer a seven-day replacement guarantee for products shipped in error or broken bottles. Our facility, business processes and policies align with industry standards, and we encourage our customers to select the right product(s) and provide accurate information to ensure a smooth transaction.

Procedure to return parcel

If you receive the wrong product(s), please call 1-800-546-2205 extension 3. Or you are welcome to send us an email at info@artpharma.com. We will provide a code to mark the inside of the box and email you a copy of the return free shipping label and return address.

When we receive the parcel

We will email you once we have received the returned order.

Refund

We will refund you within one business day of receiving the returned product(s). Please allow 1 to 7 business days for the funds to reappear in your bank account or credit card statement. Any website (including Amazon) may have delays due to industry-wide credit card payment processing. For more information, please Google: "delays refund credit card" or "amazon delays refund a credit card."

International disclaimer

Our refund policy does not cover delays, losses, theft, and seizures.

Before the departure of the parcel, we email a copy of:

-the shipping label

-packing slip and invoice

-picture of the parcel with the label

 

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