Free shipping to the United States and Canada.
Below are estimated shipping times based on carrier information.
Art Pharma® or shipping carriers do not guarantee delivery times.
Our company policy is to try and upgrade shipping service free of charge.
The shipping company could request a signature.
UNITED STATES (TRACKING INCLUDED)
・Free Ground: 4 to 12 business days
・Expedited: 4 to 10 business days
・Express: 3 to 7 business days
CANADA (TRACKING INCLUDED)
・Free Ground: 2 to 8 business days
・Express: 2 to 4 business days
・Priority: 2 to 4 business days
・UPS Express: 1 to 3 business days
*INTERNATIONAL (TRACKING INCLUDED)
・Tracked Packet: 7 to 14 business days (31 countries)
・Xpresspost: 4 to 10 business days (70 countries)
Processing, preparation and shipping label(s): 1 to 2 business days
Our order processing and shipping times are quicker than average.
Some shipments may experience unforeseen delays, more likely during peak times of the year.
Art Pharma® and our shipping partners do not guarantee shipping times.
Express shipping options are not guaranteed overnight; they are simply the quickest option possible.
We appreciate your understanding and patience.
What can I do to get my order faster?
Avoid mistakes with the selection of products.
Please supply us with complete and accurate shipping information and phone number.
Please avoid using delivery addresses requiring notes for drivers.
Being proactive and following the shipping tracking information in real-time ensures the quickest delivery.
I placed my order; what's next?
Paid orders ship from our facility within one or two business days.
Shortly after placing your order, we send a confirmation email.
First-time customers receive an email requesting approval of a disclaimer.
Our daily cutoff time ranges from 5 am to 9 am Eastern Time.
Automatic emails follow with the progression of shipment.
Preparing and inspecting orders
Our personnel at the quality control workstation visually inspects all products before packaging.
This documented eight-step process helps ensure timely delivery and satisfaction of all our customers upon delivery.
All consumer and wholesale orders are prepared and packaged using professional shipping materials.
We proudly prepare all orders professionally.
How do I receive the invoice and packing slip for my purchase?
We include a paper copy with every order.
Please send us your order number for an electronic (PDF) copy.
