Art Pharma®

Disclaimer

  • Product use
  • Shipping
  • Return

Product use

  • Our priority is serving customers with integrity, safety and transparency.
  • Making happy visitors and customers before money 😁 🎉 always!
  • For questions, contact us anytime.
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Art Pharma Lugol's®

Lugol's Iodine Solutions

Lugol's Iodine solutions in concentrations ranging from 2% to 15%.

  • Authorized and labelled for Iodine supplementation.
  • Not authorized or labelled for topical use.
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Art Pharma KI Solution®

Potassium Iodide Solution

(4) Four drops ≈ 130 mg Potassium Iodide

Liquid Potassium Iodide

  • Used to help prevent the uptake of radioactive Iodine in a nuclear emergency.

Not for use as a potassium iodide daily supplement or treatment of medical conditions.

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Art Pharma KI Solution Plus®

Saturated Potassium Iodide Solution

(2) Two drops ≈ 130 mg Potassium Iodide

Saturated Liquid Potassium Iodide

  • Used to help prevent the uptake of radioactive Iodine in a nuclear emergency.

Not for use as a potassium iodide daily supplement or treatment of medical conditions.  

Read more

Shipping

  • Shipping is free of charge to Canada and the United States.
  • We're located and ship from Beauharnois, Quebec, Canada.
  • We prepare orders Monday to Friday, 5 am to 5 pm Eastern time.
  • Most orders received before 7 am depart the same business day.
  • The shipping tracking link and updates are emailed to the address provided.
  • The tracking link takes up to 1 business day to show movement.
  • Wholesale orders may take a few business days to prepare.
Order preparation

Canada

  • Free Shipping: 2 to 10 business days
  • Xpresspost: 2 to 3 business days
  • Priority: 1 to 2 business days

United States

Canada Post remits parcels to the (USPS) United States Postal Service.

Parcels are delivered by the United States Postal Service.

  • Free Shipping: 3 to 10 business days
  • Expedited Parcel: 4 to 8 business days
  • Xpresspost: 2 to 4 business days

More shipping info

  • Shipping times are based on carrier information.
  • Delays are possible, more likely during peak times of the year.
  • Express shipping options are not guaranteed services.
  • Shipping companies may request your signature upon delivery.

Tips for a faster delivery

  • Thank you for avoiding product selection mistakes.
  • Please verify your shipping details, email address, and phone number.
  • Avoid leaving notes for the shipping company or delivery person.
  • If you leave a note, our team will take it into consideration as we process your order.
  • Please monitor your emails for automatic shipping updates.
  • Track your shipment online in real-time for the latest updates.

Receiving your invoice

  • We include a paper copy with every order.
  • Please send us your order number for an electronic (PDF) copy.

Refund

  • Our commitment is simple: quality products at competitive prices.
  • Internal processes ensure accuracy and speed fulfilling orders.
  • While our sales are final, we understand that errors happen.
  • In such cases, we are here to assist and ensure customer satisfaction.

7 days for refunds, returns, or exchanges when:

  • Incorrect products have been delivered.
  • Products arrive damaged or with broken bottles.

Procedure

  • Please send an email to info@artpharma.com, detailing the issue.
  • We will provide you with a unique code to mark on the inside of the box.
  • Following your notification, we will email you a free return shipping label.
  • Once we receive the returned product(s), if an exchange is requested, we'll expedite and dispatch your replacement within one business day.

Refund

  • We process your refund within one business day of returned parcel.

Please note, depending on your bank or credit card provider, it may take between 1 to 7 business days for the refunded amount to reflect in your statement. Such delays are industry-standard due to credit card payment processing for online purchases.

  • Iodine simplified

    Why is Iodine complicated when we buy it?

    This brief article goes over the reasons why it's a complicated supplement to buy.

    Learn more 
  • Art Pharma Article Supplémentation d'Iode

    Iodine supplementation

    Iodine supplementation is a layered subject that requires more than following online advice (from healthcare professionals or content creators). We invite you to find quality information in one place.

    Learn more 

Art Pharma®

Free Shipping and Fast Order Preparation

New or returning customers, we're ready to fulfill your order!